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We've been
very successful in working toward the intermediate goals we set
for ourselves in 1995. Here is a progress report:
Average
Cost
On target - achieved a 7 percent decrease in cost per kilowatt-hour
since 1994.
Earnings
From Businesses Outside the Southeast
On target - projected to be more than 30 percent by 2003.
Overhead
On target - achieved a 20 percent reduction by December 1998.
Earnings
Per Share Growth
On target - projected to meet an average annual growth rate of
5 percent to 6 percent.
Revenue
On target - maintained growth targets from 1996 through 1998.
Customer
Satisfaction
Met - our five southeastern utilities earned the top five positions
in a 1998 nationwide survey measuring satisfaction among large
customers.
Cash
Flow
Met - hit targets from 1996 through 1998.
Great
Place to Work
On target - employee survey showed improvement in key areas.
Power
Marketing
Met - ranked No. 2 nationwide and No. 1 in the Southeast in 1998.
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