MAKING EXCELLENCE A STANDARD
Our regulated business makes excellence a standard. Its growth in energy sales – projected to be 2.2 percent annually for the next 10 years – is among the best of any regulated electric business in the United States.

We never take our eyes off the foundation of our business. Low costs, high reliability, the best customer service and cleaner electricity – that's what it is all about.

Our emphasis on cost control has helped keep our prices at or below what others would charge if they could sell energy to homes and businesses in our service area.

In customer service, our five regulated electric utilities are the best. They hold the top five spots in a national survey rating satisfaction among large energy users.

We continue to reduce the rate of emissions at our generating plants. For example, we're planning to spend more than $700 million over the next three years to help make the air cleaner in metropolitan Atlanta because we want every megawatt-hour we produce to be cleaner – on average – than it was the year before.