Our Employees Are Our Customers Too

What really makes a world-class company is local participation. Customer service specialists meet the needs of people who live in their community. When your neighbors rely on you everyday for energy to run their businesses, heat their homes, and light their playgrounds, you can really make a difference. Customer representatives offer technical advice on energy use and conservation in homes, office buildings, factories, and other workplaces. And we assist customers with billing questions and routine and emergency requests.

Qualified individuals have a high school or college education good interpersonal skills, computer and keyboarding skills, solid mathematical skills, and the ability to learn the scientific concepts of energy use and conservation. These are largely indoor, office-type jobs that use telephone and computer technology.