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Southern Company Gas Billing Messaging Terms and Conditions

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1. Scope

These terms and conditions supplement the Southern Company website terms and conditions displayed at (the “General Terms”) and apply to your use of the Southern Company Gas subsidiary and local distribution company websites and applications that link to or reference these terms (such Southern Company Gas websites and applications, the “Sites”), including the websites of Atlanta Gas Light Company, Chattanooga Gas Company, Northern Illinois Gas Company d/b/a Nicor Gas Company, and Virginia Natural Gas, Inc.

The applicable company whose Site links to or references these terms is referred to as the “Company.” If there is a conflict between the General Terms and a provision of these supplemental terms and conditions, these supplemental terms and conditions will control with respect to the Sites and any matters arising from use of the Sites.

Additionally, the Company may offer additional features in its Sites such as messaging or bill pay that are subject to their own terms and conditions. Your use of those additional features is also subject to the additional terms and conditions linked to or referenced within such features. In some cases, you may need to affirmatively accept those additional terms and conditions before using the applicable feature.

2. Certain Prohibited Conduct; Our Remedies

You may not:

  • Violate these terms, the General Terms, the rights of others, or applicable law;
  • Transmit to or through the Site any material that, in in the Company’s sole discretion, incites or threatens violence or Is obscene, vulgar, hateful, misleading or otherwise objectionable;
  • Pretend that you are someone else or obscure any identifying information or the source of your Internet traffic;
  • Use any automated means of accessing this Site, except for documented APIs that the Company provides and in accordance with the terms and limits that the Company sets for such APIs;
  • Access any portion of the Site or any other system that is not intended for public access and that you have not been authorized to access;
  • Reverse engineer the functioning of the Site or examine it for security vulnerabilities (without the Company’s prior written permission); or
  • Take any other action that adversely affects the functioning of the Site.

The Company reserves the right to limit or revoke your access to the Sites without notice to you and to take any other measures the Company deems appropriate to protect the operation or security of the Sites.

3. Electronic Notices and Communication

By using the Site, you agree that the Company and its affiliates may communicate with you electronically through the site or by e-mail, text message, push notification, or other electronic means, and that notices or disclosures that we send to you by such methods will satisfy any legal requirement that notices or disclosures be given in writing and that such notices or disclosures will be deemed given on the date of transmission.

4. User-Generated Content

The Site may provide features that enable you and other users to upload text, images, videos, and other content (“User Content”). By uploading User Content, you warrant:

  • That you are the original creator of the User Content or that you have the right to upload that User Content and grant the licenses in this Section;
  • That the User Content does not infringe or misappropriate the rights of others; and
  • The User Content does not defame anyone.

By uploading User Content, you grant the Company and its affiliates a royalty-free, irrevocable, perpetual, worldwide, transferrable license to reproduce, display, perform, create derivative works from, and otherwise exploit the User Content. You shall indemnify and defend the Company and its affiliates and agents from any claims or losses that they may incur arising from the User Content including claims of infringement or defamation.

The Company is not responsible for User Content from you or others that you may access through the Sites. While the Company has the right to remove or alter User Content, it has no obligation to do so.

5. No Professional Advice

The Sites may contain materials intended to be helpful or informative. These materials are for informational purposes only and are not intended to serve as or replace professional advice. For example, while the Sites may include safety tips concerning appliance or service line inspection or installation, you should seek the assistance of a licensed professional for such tasks.

6. Links to Third-Party Sites

The Site includes links to websites and other Internet resources that are not operated by the Company. No endorsement of the content or operator of those third party sites or resources is implied by linking and the Company is not responsible for the content of such sites or resources.

7. Your Account Security Responsibilities

The Site may enable you to create an account or register credentials to access your account, such a username and password. You must keep these credentials secure and you are responsible for any access to the Sites using your credentials and you should never share your credentials with anyone else. You must immediately notify us if you become aware of any unauthorized access to or use of your credentials.