Southern Company honored by EEI for customer service

National Account Manager Beth Senkbeil also recognized

The Edison Electric Institute (EEI) recently recognized Southern Company for exceptional customer service. Southern Company is a recipient of EEI’s 2022 Awards for Outstanding National Key Accounts Customer Service.

The awards have been presented annually for the past 20 years, and they recognize EEI member companies and their National Key Accounts executives for outstanding engagement and partnership with multi-site customers.

Southern Company was further recognized for its ease of collaborating on complex projects with corporate customers. National Account Manager Beth Senkbeil was also honored as a recipient of the National Key Accounts Award for Outstanding Customer Engagement.

“Southern Company’s success is based on putting our customers and communities at the center of everything we do,” said Southern Company Chairman, President and CEO Tom Fanning. “Every day, our employees use this customer-focused model to deliver value to the families and businesses we are privileged to serve.”

Votes were cast by EEI National Key Accounts customers, representing a wide variety of industries, including national brands such as Amazon, Circle K, Lowe's Companies, Marriott, Microsoft, Staples, TJX Companies and Walmart.

“Congratulations to this year’s company and individual award recipients for their outstanding customer engagement and commitment to excellence,” said EEI President Tom Kuhn. “Through this awards program, hundreds of national corporate customers voiced their support and preferences for companies and individuals that exceed their expectations in all aspects of the electric company-customer partnership.”

 

About EEI

EEI is the association that represents all U.S. investor-owned electric companies. Our members provide electricity for more than 235 million Americans, and operate in all 50 states and the District of Columbia. As a whole, the electric power industry supports more than 7 million jobs in communities across the United States. In addition to our U.S. members, EEI has more than 65 international electric companies, with operations in more than 90 countries, as International Members, and hundreds of industry suppliers and related organizations as Associate Members.